Shipping policy
Processing & Shipping Times
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Standard Shipping: Orders ship within 2 business days unless during a high order season or a special event.
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Express Shipping: Orders ship same-day if placed by 12 PM CST (next business day if after).
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Holiday Shipping: Order by 12/15 to receive by 12/24
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Shipping From: Burr Ridge, IL, USA
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Warehouse Open: Monday – Friday
Shipping Methods & Costs (excludes International, Wholesale, PR, HI & AK)
| Method |
Estimated Delivery |
Cost |
| Standard (UPS/USPS/FedEx) |
5-8 Days |
Free for orders $690+, $6.95 for orders under $60 |
| Express (UPS/FedEx/USPS) |
1-2 Days |
$15.95 for orders under $90 |
| Express (UPS/FedEx/USPS) |
1-2 Days |
$19.95 for orders $69+ |
Shipping Methods & Costs for PR, HI & AK
| Method |
Estimated Delivery |
Cost |
| Standard (UPS/USPS/FedEx) |
5-8 Days |
For orders under $69+ $15.95 |
| Standard (UPS/FedEx/USPS) |
5-8 Days |
For orders over $69+ $19.95 |
🚚 Transit Days: Monday – Saturday
📩 Tracking: You'll receive an email with tracking details once your order ships.
Additional Shipping Information
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PO Boxes & APO/FPO: We do not ship to APO/FPO addresses.
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Special Requests? Email us at hello@onceagainhome.com for special shipping needs.
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